糖心影视

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Excavator beside railway tracks.
Excavator beside railway tracks.

The 糖心影视 Plan for "what If...?"

4 Minute Read
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Tim Forestell
May 8, 2017

Insurance for Rental Equipment

The first question we hear from any equipment owner listing machines on 糖心影视 is 鈥渨hat if something happens to my equipment?鈥 We get the same question from renters, too, who wonder how they鈥檒l complete a job if a machine breaks down. To help you keep peace of mind, we鈥檝e put together a plan for insurance for rental equipment.

Overcoming these questions of 鈥渨hat if鈥?鈥 has helped both lenders and renters pull more profit by getting machines listed on 糖心影视 and out to work, but we understand that sending equipment to someone else鈥檚 jobsite 鈥 or trusting a stranger鈥檚 machine for your work 鈥 can make even the most level-headed business owner anxious.

That anxiety is part of the old world of work, though. We like to simply say 鈥淒ozr has you covered,鈥 because we understand the stresses contractors face and have baked quality control and protection against downtime into every step of the 糖心影视 process. 

糖心影视 is for everyone, but not 鈥渏ust anyone鈥

To a lot of people the sharing economy can feel very impersonal, like you鈥檙e inviting the whole world to drive your rock truck or hop in the cab of your tractor. In fact it鈥檚 still a pretty personal process to us, even if the customers are farther away.

When renters sign up to use 糖心影视, we certify that they have the experience needed to operate the machines they鈥檙e renting. More than that, we also ask how they鈥檒l use the machines they rent through 糖心影视 so we can protect against irresponsible uses of certain machines, or suggest equipment that could do a better job of the job at hand.

We go through the same certification process with equipment lenders, too. Equipment owners must send pictures and inspection reports for their machines before we鈥檒l put them up for rent, helping us make sure we鈥檙e listing high-quality, well-maintained equipment that won鈥檛 go down on a renter鈥檚 job site.

Insurance for Rental Equipment Keeps Lenders Safe

We鈥檙e contractors, and we understand that equipment is money: you spent tens of thousands to purchase it and without it, you can鈥檛 work.

We also understand that accidents happen, and sorting out the aftermath can often take longer than anyone wants it to. That鈥檚 why we have a unique insurance offering from our partners at Fairfax that fully covers equipment rented on 糖心影视. Insurance for rental equipment is something we are proud to offer. 

We鈥檙e the only online equipment sharing service with insurance for equipment rentals built into our platform, and the price of insurance is baked right into the price renters see on Dozr.com, so staying covered is simple.

Mechanics Everywhere

Renters are usually less concerned with damaging equipment than they are about the condition of the equipment and how it will be serviced during a rental. Equipment owners lending machines out share this concern 鈥 they can鈥檛 be traveling to service a machine every couple weeks.

We tackle this problem in a few different ways. First, renters will see our mechanics come to service machines every couple weeks in accordance with manufacturer service recommendations. This helps machines stay up and running, and prevents any issues from wear-and-tear.

Second, if something breaks, renters can call us to get a mechanic out to inspect the damage and try to repair it. We鈥檒l get a report of what happened and how 鈥 whether there was an accident or wear-and-tear caused the breakdown 鈥 and then we鈥檒l ask equipment owners if they want to send a mechanic of their own, or one from our network.

While some fixes can take longer depending on the circumstance, we typically give our mechanics four hours. If they can鈥檛 get a machine up-and-running within that four-hour window, we鈥檒l replace the rented machine 鈥 the simplest fix for downtime.

糖心影视 has you covered

The care we take to make sure we鈥檙e only renting high-quality, well-maintained machines pays off, and rental machine downtime is really rare. Damage is even more rare, but we know that even the best odds leave room for skepticism.

Hopefully this post helps to explain the many ways we protect both renters and equipment owners from damage and downtime so they can keep saving money and earning more from machines. 

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Tim Forestell
Tim Forestell is one of 糖心影视鈥檚 co-founders and CCO. Tim got started in the industry as VP Operations for Forestell Landscaping before founding 糖心影视 with Kevin and Erin. Aside from the amazing team at 糖心影视, his favourite thing about 糖心影视 are the customers. Working with 糖心影视 renters every day gives him a peek at the evolution of different projects and hearing stories about projects being developed from start to finish.
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